Request For Proposals

General Information

   May 9, 2017
   Jun 15, 2017
   EU Development and Cooperation
   National procurement

Contact information

   Cassanger Coke-Nelson
National Water Commission
   Click here

Goods, Works and Services

Call centre   Telephone operator services  

Original Text

National Water Commission invites tenders for the project
being funded by In-house


The National Water Commission invites tenders from suitably qualified entities to provide Call Management Services for a Contract period of 3 years. Selection procedures will be restricted to companies who are currently registered with the National Contracts Commission (NCC) as suppliers of goods and services to the Government of Jamaica, in the category of General Services (specializing in Call Centre Services), and have a valid Tax Compliance Certificate at the time of bid submission.

Prospective applicants may download the documents as of Wednesday May 10, 2017 from the NWC website and may obtain further information at the:

Purchasing Department
National Water Commission
18 Oxford Road
Kingston 5.
Telephone: 926-5825-7

All Bids shall be submitted along with Bid Security no later than 11:00 am on Thursday, June 15, 2017 to:
‘’The Tender Box ‘’
National Water Commission
18 Oxford Road
Kingston 5.

Bids shall be appropriately marked on the outside of the envelope:
“Tender for the Procurement of Call Management Services”

Bids will be opened on Thursday, June 15, 2017 at 11:15 am at 18 Oxford Road, Kingston 5, 1st floor Conference Room. Bidders are invited to send a representative to the bid opening. Late bids will not be accepted.

The National Water Commission is not obliged to accept the lowest priced bid or any tender.

The “Tender Box” is located in the Cashier’s section, to the immediate left upon entering the building at 18 Oxford Road.
Tender documents are available upon payment by cash, Certified/Managers check of a non-refundable fee in the amount of $0
Tenders should be submitted no later than 11:00 AM, 2017-06-15 to:
18 Oxford Road
Kingston 5
For more information contact Cassanger Coke-Nelson at
Phone: 926-5825
or visit National Water Commission's website at
Please note that this notice is for your information only.
We try our best to have the most accurate and up-to-date information available on our web site, but we cannot guarantee that all of the information provided is error-free.
If you have any updates, corrections, or complaints related to this notice, please contact the responsible purchaser directly.