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FAQ for Suppliers

  • How many new tenders are published each day?

    On average, about 3500 new procurement notices are made available daily.

  • Where do tender notices come from? What are the sources?

    Most of the tenders are republished from government procurement sites and sites of various public and international agencies, on daily basis. Additionally, a number of purchasers publish their tender notices directly on our site.

    We cover all significant government procurement tenders in over 60 countries (new countries are added frequently), and tenders of international development agencies in some 150 countries. In total, we publish over 1 million notices annually, covering some $900 billion in government contracts per year.

    We maintain a very comprehensive database of government procurement opportunities. If you are not sure whether or not procurement opportunities of a particular buyer are included in our coverage, please send us the website address (a link) to us, so we can make sure that it is included.

  • How often will I receive e-mail alerts?

    Daily, but only if we have found matching procurement notices for you.

  • Can I receive alerts on e-mail? How do I manage alerts?

    Yes, you can receive custom e-mail alerts based on any search results page that lists procurement notices. Above the results you will find the button 'Save & Set alert'.
    You can view your saved searches and deactivate or delete current alerts here.

  • I have saved searches but I have not received any email alerts recently. What should I do?

    First check your Junk/Spam folder for emails from 'dgMarket'. If you find the emails in one of the mentioned folders, add address to your safe sender list in order to avoid the emails being cataloged as unwanted mail.

    If you did not find any emails in your Junk/Spam folder, please contact us here.

  • We are a large company, how can we offer this service to our units?

    We offer corporate packages to companies with more than 5 subscribers. Significant discounts are available starting with 10 or more subscribers.

  • We are an association/membership organization, how can we offer this service to our members?

    Depending on the number of members interested in our service, we can offer collective subscriptions at a discount. If you have hundreds of interested members, you might be want to offering this service under your own brand, as part of the membership package. Please contact us at to discuss various options.

  • Is it safe is to use credit card to pay for subscription?

    Yes, it is. We have been accepting credit card payments for over a decade, and never encountered any security problems.
    We do not store your credit card information. Your browser sends it to us over an encrypted SSL connection; then it is immediately passed to Paypal for further processing.

  • I only need one specific tender notice. Do I still need to pay full subscription price?

    In fact, you can get this tender information free of charge (only one notice per user account) - in exchange to your endorsement of our service.
    Tweet about our site, like it publicly on Facebook, or +1 it on Google+, then send us a link to you social network page, as well as a link to the tender notice you are interested in.

  • Do you offer a free trial of your subscription services?

    We offer a free trial to current subscribers of other commercial tender information services. Please write to us to request a free trial, and mention the service you are using.

  • If I cancel my subscription, will I receive a partial refund for the remaining period?

    Sorry, we don't offer partial refunds.

  • I have a subscription. Why am I asked to subscribe when I open a tender notice?

    In order to make sure that you have credits remaining and that you are logged in with the correct account, please go to My Account. You will find there your account information, subscription details and remaining notice views for the month.

  • How can I complain about a tender process?

    Please bring your complaint to the attention of the purchasing authority first. If you feel the issue needs to be elevated to the next level, we would suggest that you seek specialist legal advice.